CONSUMER RIGHTS - WITHDRAWAL - CANCELLATION RETURN CONDITIONS
GENERAL:
1. If you place an order electronically through the website you are using, you are deemed to have accepted the distance sales contract with the preliminary information form presented to you.
2.Buyers are subject to the provisions of the Consumer Protection Law No. 6502 and the Distance Contracts Regulation (OG: 27.11.2014/29188) and other applicable laws regarding the sale and delivery of the products they purchase.
3. Shipping costs, which are the cost of product shipment, will be paid by the sellers.
4. Each purchased product is delivered to the person and/or organization at the address specified by the buyer, provided that it does not exceed the legal period of 30 days. If the product is not delivered within this period, buyers may terminate the contract.
5. The purchased product must be delivered complete and in accordance with the qualifications specified in the order and with documents such as warranty certificate and user manual, if any.
6. If it becomes impossible to sell the purchased product, the seller must notify the buyer in writing within 3 days of learning about this situation. The total price must be returned to the buyer within 14 days.
IF THE PRICE OF THE PURCHASED PRODUCT IS NOT PAID:
7. If the buyer does not pay for the product he purchased or cancels it in his bank records, the seller's obligation to deliver the product ends.
PURCHASES MADE WITH UNAUTHORIZED USE OF CREDIT CARD:
8. If, after the product is delivered, it is determined that the credit card with which the buyer paid has been used unfairly by unauthorized persons and the price of the product sold is not paid to the seller by the relevant bank or financial institution; The buyer must return the product subject to the contract to the SELLER within 3 days, at the expense of the BUYER.
IF THE PRODUCT CANNOT BE DELIVERED ON TIME DUE TO UNPREDICTABLE REASONS:
9. If force majeure occurs that the Seller cannot foresee and the product cannot be delivered on time, the situation is notified to the buyer. The buyer may request to cancel the order, replace the product with a similar one, or postpone the delivery until the obstacle is eliminated. If the buyer cancels the order; If the payment is made in cash, this fee will be paid in cash within 14 days from the date of cancellation. If the buyer has made the payment by credit card and cancels it, the product price will be returned to the bank within 14 days from this cancellation, but it is possible that the bank will transfer it to the buyer's account within 2-3 weeks.
BUYER'S OBLIGATION TO CHECK THE PRODUCT:
10.The buyer will inspect the goods/services subject to the contract before receiving them; dents, broken, packaging torn, etc. Damaged and defective goods/services will not be received from the cargo company. The goods/services received will be deemed to be undamaged and intact. BUYER must protect the goods/services carefully after delivery. If the right of withdrawal is to be used, the goods/services should not be used. The Invoice must be returned along with the product.
RIGHT OF WITHDRAWAL:
11. Since the prepared goods/services are individually designed and produced by the seller, the buyer does not have the right of withdrawal after the purchase.
DEFAULT AND LEGAL CONSEQUENCES
12. BUYER accepts, declares and undertakes that in case of default when making payment transactions by credit card, the card holder will pay interest within the framework of the credit card agreement with the bank and will be responsible to the bank. In this case, the relevant bank may take legal action; may demand the expenses and attorney's fees that may arise from the BUYER, and in any case, in case of default due to the BUYER's debt, the BUYER agrees to pay the damages and losses suffered by the SELLER due to the delayed performance of the debt.
PAYMENT AND DELIVERY
24. You can make a Bank Transfer or EFT (Electronic Fund Transfer) to our Garanti Bank account (TL) with IBAN number TR47 0006 2000 3680 0006 2936 26.
25.You can benefit from online single payment or online installment opportunities for all kinds of credit cards through our website. For online payments, the amount will be debited from your credit card at the end of your order.